Labor law and employees retention

- Understand the nature, purpose, and significance of labor law in the context of effective HR practices.
- Familiarize participants with the key provisions of the Lebanese Labor Law, including the content of work contracts, rights and obligations of employers and workers, and leave entitlements.
- Gain knowledge about international labor standards set by the International Labor Organization (ILO) and their relevance in the local context.
- Learn best practices for implementing labor law regulations and ensuring compliance within organizations.
- Equip participants with the necessary tools and resources to further explore and study employee retention strategies.
- Gain insights into attraction and retention policies that contribute to creating a conducive work environment and fostering employee loyalty.

Conflict Management 

- Understand the causes and sources of workplace conflicts, including interpersonal and organizational factors.

- Develop effective communication and active listening skills to facilitate conflict resolution.

- Learn how to identify and manage different conflict styles, including avoidance, collaboration, and competition.

- Understand the role of emotions in conflict management and develop techniques for managing emotional reactions.

- Explore strategies for preventing conflicts from escalating, including effective negotiation and compromise.

- Develop skills for facilitating constructive conversations and finding mutually beneficial solutions to conflicts.

Change Management 

- Ensure a smooth transition for your employees during business transformation.

- Create a successful change management plan.

- Evaluate your organization's ability to handle change.

- Develop a communication strategy that works.

- Address resistance to change before it becomes a problem.

- Involve and engage your staff, management, and leadership for a successful transition.

Coaching and mentoring

- Differentiate between coaching and managing.

- Develop a positive coaching mindset.

- Understand the seven core areas of focus in coaching.

- Learn how to make a positive first impression and get to know your team members.

- Identify where your team is in their development journey.

- Improve team dynamics and promote trust among team members.

- Enhance coaching skills by actively listening, asking the right questions, giving constructive feedback, and embracing new techniques.

Lean Management

- Understand the philosophy behind lean and its application in various settings.

- Identify practical examples of working with lean principles.

- Create the foundation for a lean culture within an organization.

- Use the Kano model to focus on customer satisfaction.

- Analyze the value stream of an organization and optimize it for efficiency.

- Tailor lean processes to meet the unique needs of clients.

- Apply continuous improvement principles, such as the "5 Whys" and "Kaizen," to drive ongoing progress and success.

Time Management

- Plan your day effectively to achieve your goals

- Identify how you currently use your time and evaluate its effectiveness

- Recognize the benefits of effective time management

- Prioritize tasks and handle time-consuming tasks effectively

- Set boundaries and make arrangements to manage your time better

- Develop good habits for effective time management

Confronting bullying & harassment

- Understand the concept of psychological safety and how it contributes to building a safe workplace.

- Identify and take concrete steps to prevent workplace bullying, and recognize the consequences of bullying.

- Recognize the consequences of workplace discrimination and introduce measures to combat discrimination in the workplace.

- Define sexual harassment and learn how to combat it in the workplace.

- Model appropriate behavior, overcome diverse challenges, and foster a safe environment for hybrid teams.

Delegating skills in leadership

- Define delegation and explain its importance in effective leadership.

- Identify tasks that can be delegated and assess their suitability for delegation.

- Select the right people to delegate to and communicate expectations and priorities clearly.

- Monitor progress and provide feedback to ensure successful delegation.

- Empower employees to take on greater responsibility and develop their skills.

- Manage delegation risks, such as poor performance or over-reliance on delegated tasks, and implement corrective actions.

Team Dynamics and Leadership

• Assess and enhance their team management skills, identifying areas for improvement and leveraging their strengths as team leaders.
• Understand the different stages of team development and employ strategies to foster cohesion and productivity within their teams.
• Conduct productive and efficient team meetings by applying key steps and best practices.
  Employ a variety of conflict resolution approaches and strategies to effectively manage and resolve conflicts within their teams.
• Recognize the value of cooperative teamwork in achieving goals and resolving issues, and promote a culture of trust, collaboration, and autonomy within their teams or organizations.
• Demonstrate effective leadership by setting an example, creating a positive team environment characterized by trust, communication, and strong leadership practices.

Complaint Management

- Define complaint management and explain its importance in personal and professional contexts.

- Identify the different types of complaints and the causes of complaints.

- Respond to complaints effectively, using active listening and empathy.

- Prevent complaints from escalating by addressing issues early on and setting clear expectations.

- Handle difficult customers and de-escalate confrontational situations.

- Implement complaint management systems and processes to support efficient and effective complaint management.

Stress Management

- Define stress and its effects on the body and mind.

- Identify the signs and causes of stress and their impact on personal and professional life.

- Develop coping mechanisms for managing stress, such as mindfulness and relaxation techniques.

- Create strategies for managing stress in the workplace, such as time management and prioritization.

- Take proactive steps to prevent stress from becoming overwhelming, such as setting boundaries and practicing self-care.

- Improve overall well-being and productivity by effectively managing stress.

Meeting Management

- Understand the purpose and benefits of effective meeting management.

- Develop clear agendas and objectives for meetings.

- Facilitate productive discussions that engage participants and achieve objectives.

- Manage time effectively to ensure meetings stay on track and accomplish their goals.

- Foster collaboration and teamwork among participants.

- Evaluate meeting effectiveness and implement improvements for future meetings.

Building a Healthy Organizational Culture

• Grasp the idea of organizational culture and how it affects how we work together, our productivity, and how happy employees are.

• Identify the essential elements of a healthy organizational culture that creates a positive and inclusive work environment.

• Build strong teamwork by establishing trust, encouraging collaboration, and improving communication.

• Use strategies to encourage open and honest communication among team members and leaders.

• Understand the importance of employee well-being and learn techniques to support and balance their work and personal growth.

• Embrace diversity and inclusion to create a culture that values different perspectives and experiences.

• Develop a plan to make positive changes in the organizational culture and maintain a healthy work environment over time.

Prioritizing Employee Well-being in the Workplace

• Understand why employee well-being matters for a happier and more productive team.

• Encourage employees' physical health with practical methods and a supportive work environment.

• Value mental health and use strategies to reduce stress and boost emotional well-being.

• Support work-life balance by providing helpful time management and flexible work options.

• Enhance overall well-being by promoting healthy habits, good nutrition, and social connections at work.

• Create a strong well-being support system for employees, including assistance programs and manager training.

• Measure and assess the impact of well-being initiatives using data for ongoing improvements.

LinkedIn for Job Seekers

- Gain a clear understanding of LinkedIn and its significance in the professional world.
- Explore the advantages of using LinkedIn to showcase professional skills, expertise, and enhance personal branding.
- Create an appealing LinkedIn profile that highlights professional experience and accomplishments.
- Learn strategies to grow and maintain an effective LinkedIn network.
- Utilize LinkedIn network to access job opportunities and maximize career prospects.
- Discover the process of creating a LinkedIn Service Page for effective marketing and promotion as a service provider.